When someone in Wollongong searches for your service, the first thing they see is the map. If you're not in the top 3, you're invisible to most of them. We fix that.
The problem
A Google Business Profile isn't "set and forget." The businesses ranking in the 3-pack are actively managing theirs every week.
An unclaimed GBP has wrong hours, missing photos and no business description. Google treats it as untrustworthy — and so do customers.
Review volume and rating are two of Google's top local ranking factors. Competitors with 50+ reviews consistently outrank businesses with 5 — regardless of service quality.
Choosing the wrong primary category or not listing service areas is one of the most common — and most damaging — GBP mistakes. You simply won't appear for the right searches.
Profiles with 100+ photos get 520% more calls than profiles with no photos. Most businesses upload a logo and stop. That's leaving serious leads on the table.
Weekly Google Posts signal to Google that your business is active. Competitors who post regularly edge out dormant profiles — even if the dormant business is more established.
If your business name, address or phone number differs between your website, GBP, and local directories, Google loses trust in your data and your ranking suffers for it.
What we do
From initial setup through to ongoing monthly management — we handle every piece of your GBP so you don't have to.
For new or unclaimed profiles, we handle the full setup — verification, primary and secondary categories, service area configuration, opening hours, and all contact details correctly formatted.
We audit every field of your existing GBP against what top-ranked competitors are doing — and systematically close the gap. Most businesses have 10–20 easy wins sitting untouched.
Professional photos drive more calls, more direction requests, and more website clicks. We advise on what to shoot, upload everything correctly labelled, and manage your media library.
We set up automated review request workflows that send a polite SMS or email after every job or visit. We also help you respond to existing reviews — good and bad — in a way that builds trust.
Fresh content tells Google your profile is active and gives customers a reason to choose you. We write and schedule weekly posts covering offers, news, tips and events relevant to your business.
We audit and fix your business information across 40+ local directories — Yellow Pages, True Local, Yelp, HotFrog and more — so Google sees consistent, trustworthy data everywhere it looks.
How it works
Our onboarding takes less than 30 minutes of your time. We handle the rest.
Case study
This Wollongong café had been open for four years but was nowhere in the Google Maps results for "café Wollongong" or "brunch near me." They had 12 Google reviews, outdated photos from 2021, and a GBP that hadn't been touched since setup. Three of their direct competitors were in the 3-pack.
We claimed full ownership, overhauled every field, uploaded 60+ new professional photos, set up automated SMS review requests and began posting twice a week. Within 9 weeks they were in the 3-pack for their primary keywords.
Who we help
We've ranked businesses across almost every local category in the Illawarra. If you serve local customers, GBP matters for you.
Each industry has different ranking factors, competitor landscapes and customer search behaviours. We tailor our approach to yours.
Pricing
All plans include a full initial optimisation. Ongoing management keeps your profile active and your rankings climbing.
FAQ
We'll review your current profile, check where you rank for your top keywords, and show you exactly what's holding you back — at no cost and no obligation.