We build professional websites, local SEO and patient automation for Wollongong health clinics and allied health practices — so your team spends less time on admin and more time with patients.
The clinical side runs smoothly. It's everything around it — the calls, the follow-ups, the no-shows, the online reputation — that's quietly costing you.
The same 8 questions — hours, fees, parking, rebates, availability — answered 20 times a day. Every minute on the phone is a minute not spent on patients.
An empty appointment slot is pure lost revenue. Without automated reminders, patients forget — and you're scrambling to fill gaps at the last minute.
New patients choosing a health provider trust reviews heavily. If you have 12 reviews and your competitor has 180, they're choosing your competitor — regardless of your clinical quality.
Someone new to Wollongong searching "physio near me" or "Wollongong psychologist" needs to find you. If you're not in the top 3, that patient goes elsewhere.
A patient completes their treatment plan and you never hear from them again — until they're injured or unwell and search Google for someone new.
Patients research practitioners online before booking. An outdated website with no practitioner bios, no clear fees and no booking option sends them straight back to Google.
Small improvements in show rate, review count and online ranking compound quickly in healthcare.
Of patients search online before choosing a new health provider — your website is your first impression
Average revenue lost per no-show appointment — automated SMS reminders cut no-show rates by up to 40%
Admin time saved per day when an AI chatbot handles FAQ calls and after-hours enquiries
The Google review rating threshold at which new patient conversion rates increase significantly
Everything coordinated under one team who understands health practice marketing — no juggling three different agencies.
Professional, trust-first design that reflects the quality of your practice and converts website visitors into booked appointments.
Rank for the searches your ideal patients are making — specialty + suburb combinations that drive high-intent bookings.
Reduce admin burden, cut no-shows and build your review count — all running automatically in the background.
A multi-disciplinary allied health clinic in Wollongong was losing 2–3 hours per day to phone enquiries — mostly the same questions about fees, rebates, hours and parking. Website enquiries sat unanswered for hours. We built a new site, deployed an AI chatbot trained on their services, and set up automated review requests and a new patient onboarding sequence.
"Our receptionist now focuses on patients in the clinic, not the phone. The chatbot handles 80% of our enquiries without us touching it."
No lock-in contracts. Built around how health practices actually work — practitioners, admin teams and patient relationships.
Book a free 20-minute call. We'll map your current patient journey, identify where you're losing appointments and show you exactly what we'd do — with a straight quote.