We keep this simple. We collect only what we need to respond to your enquiry or deliver our services, we never sell your data, and you can ask us to delete it at any time.
Wollongong Web Design Co (ABN 36 537 236 855) is a web design, SEO and digital marketing agency based at 1 Innovation Way, North Wollongong NSW 2500. We operate the website wollongongwebdesignco.com.au.
If you have any questions about this policy or how we handle your data, contact us at hello@wollongongwebdesignco.com.au or on (02) 4003 4436.
We collect personal information only when you actively provide it to us. This includes:
We also collect non-personal information automatically when you visit our website, including your IP address, browser type, pages visited and time spent on pages. This is collected via standard web analytics tools and is used in aggregate only.
We use the information you provide to:
We do not use your personal information to send unsolicited marketing emails without your consent. If you opt in to receive tips or updates from us, you can unsubscribe at any time.
Your information is stored securely. We use reputable third-party services (including Formspree for contact form submissions and standard email) that maintain their own security standards.
We retain your information for as long as necessary to deliver our services and meet our legal obligations. When data is no longer required, we delete it securely.
We do not sell, trade or rent your personal information to third parties. We may share your information with:
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site may not function correctly as a result.
We do not use advertising cookies or cross-site tracking cookies.
Our website may contain links to third-party websites (such as Google, Facebook, or our clients' websites). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at hello@wollongongwebdesignco.com.au. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. The current version will always be available at wollongongwebdesignco.com.au/privacy/. We encourage you to review it periodically.
For any privacy-related questions or requests: